Hourly Employees as Ambassadors - 

Utilizing hourly employees, such as in-store sales associates, as Ambassadors is a powerful way to maximize both your Ambassador program and the production of your in-store team. When utilizing hourly employees, it is critical that you clearly define the rules and regulations of posting content and performing Ambassador activity. TVP can also implement technical gates into the Ambassador posting workflow to ensure that Ambassadors confirm that they are posting each piece of content in compliance with the policy set forth in the Terms and Conditions of the program.

Paying Ambassadors - 

TVP provides three options for paying Ambassadors through the TVP Ambassador program:

  1. TVP Direct payout - TVP will contract with each Ambassador in your program, issue them a 1099, and provide direct payment. In this scenario, TVP will invoice you for the reimbursement of Ambassador commissions paid.

  2. Client Direct payout - TVP will provide reporting and financial statements through the Merchant Administrator Portal such that you will be able to pay Ambassadors directly.

  3. Affiliate Network payout - In this scenario, TVP will integrate with your Affiliate Network of choice as described here so that all reporting and payout to Ambassadors happens via the Affiliate Network.

Content Ownership - 

Content ownership is defined in the Ambassador program terms and conditions that all Ambassadors agree to when enrolling in any program. TVP recommends that all content submitted to you via the TVP Ambassador program is owned by you indefinitely and can be repurposed by you for any use and at any time.

Data and Privacy - 

The TVP Privacy Policy is agreed to by all Ambassadors upon applying to any Ambassador program. This policy outlines how Ambassador data is collected and how it may be used. 

Support - 

TVP will handle all Ambassador support requests through the in-app messaging feature of the Ambassador web application. In addition to providing responsive Tier 1 support in-app and via phone/email/zoom, TVP also provides a full walk-through of app features and functionality built in to the app itself.

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