The products that viewers see in your videos come from the product feeds you provide.
Product Feed Data Formats
TVPage accepts the following files:
Google Shopping XML or CSV
Commerce Platform generated files (eg. Oracle, Demandware, IBM, Magento, Hybris, etc.)
We can receive data via:
FTP (TVPage provides credentials)
SFTP (TVPage provides credentials)
HTTP (URL required)
HTTPS (URL required)
FTP/SFTP Product Feed Update Methods
Product feeds that are provided via FTP/SFTP can be received and processed in 2 different methods:
Time Based (Every 24 Hours): Our system will check for new files added to your account every 24 hours. When a new file is detected, a job is triggered and an import job is performed. Any new or updated product data is then reflected within the TVPage Dashboard. This method has the potential for a product update "lag" time of up to 24 hours.
Single File: Our system will "watch" a specific file within your FTP/SFTP account for changes/updates. When a change is detected, a notification is sent to our API to trigger a product import job. This is a near realtime process with minimal latency to processing the update.
Note: These 2 methods are specific to FTP/SFTP imports. If you choose to utilize the HTTP/HTTPS method, your product feed will be accessed and imported directly into TVPage on a 24 hour schedule by default and can be adjusted as needed for greater frequency.
Product Data Feed Columns
The following fields are required within the product feed:
title (Name of the product)
referenceId (SKU or unique identifier)
linkUrl (Absolute URL to the product)
imageUrl (Absolute URL for the product image)
category (Product category)*
description (Product description)
upc (Universal Product Code) or gtin (Global Trade Identification Number)
mpn (Manufacturer's Part Number)
Additional recommended fields within the product feed:
brand (Product brand)
price (Current product price)
in stock (Product availability)
tags (Product keywords)
*Product Category needs to contain the full path. For example: Apparel & Accessories > Clothing > Outerwear > Coats & Jackets. It is preferable to also send each category level in individual fields separate from the full path field. For example:
Category_1:Apparel & Accessories
Category_4:Coats & Jackets